Resetting your password

Our parent & guardian guide to updating your password

Nicholas Hillier avatar
Written by Nicholas Hillier
Updated over a week ago

From The Login Page

On the log in page, click 'Can't login?'

Input your email address and click 'Send'

You will receive an email like below to your inbox with a link to reset your password, click on the link.

The link will prompt you to a page where you can input your new password, once completed click 'Confirm'

Your password has now been reset.

**Please note the link will expire 12 hours after being sent.

Within Your Account

 Open the My Info tab

Open your account settings page

Select the pencil icon

Enter new password and old, then select the save button to update.

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