From an internet browser


On the log in page, click "Can't Login?"

Input your email address and select Send

 

From the iOS app within your account:

Tap the 'more' option on your navigation bar

Select 'My Account'

Tap 'Change Password'

Select confirm on the pop up to send a reset password link your email

Email Instructions

Once you have requested to reset your password you will receive an email like below to your inbox with a link to reset your password, click on the link.

The link will navigate you to a page where you can input your new password. Click confirm to update your password

From within your account on the web application:

Select 'My Account'.

Click the three dots and then select 'Reset Password'

Input existing password and new password, then click 'Save'.

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